We have hand built each and every Throttle Bong and stand behind each Rocco Racing Throttle Bong with a 6 Month Limited Warranty.
What does this 6 Month Limited Warranty cover?
This Limited Warranty covers any material or workmanship defects under normal use and proper maintenance of your Throttle Bong during the 6 month warranty period.
During the 6 month warranty period, Rocco Racing Products LLC will repair or replace, at no charge, your Throttle Bong or parts of your Throttle Bong that prove to be defective due to material or workmanship imperfections under normal use and maintenance.
What does this 6 Month Limited Warranty NOT cover?
This 6 Month Limited Warranty does not cover any problem that is caused by conditions, malfunctions, or damage not resulting from material or workmanship imperfections. This includes, but is not limited to the following:
- Improper Throttle Bong maintenance resulting in the formation of mold or mineral deposits anywhere on your Throttle Bong.
- Improper Throttle Bong maintenance resulting in the discoloration of hose(s). This includes but is not limited to introducing fluids or chemicals other than beer to your Throttle Bong.
- Sun damaged from being left outside in the sun for an extended period of time.
- Any sort of fire or heat damage.
How do I determine if the damage is due to material or workmanship imperfections under normal use and maintenance?
Rocco Racing Products LLC reserves the right to determine whether or not your damage is covered by the 6 Month Limited Warranty. When you send your Throttle Bong to Rocco Racing, we will determine if your damage is or is not covered by the 6 Month Limited Warranty. After our determination, we will notify you of your Throttle Bong's status.
What will we do to correct problems?
If covered by the 6 Month Limited Warranty, Rocco Racing Products LLC will either repair or replace your Throttle Bong at no charge using new or refurbished replacement parts. We will conduct the necessary repairs as quickly as we possibly canto get you back to being the life of the party.
How long does the coverage last?
The warranty period for Throttle Bongs purchased from Rocco Racing Products LLC is 180 days from the date of purchase.
In order to take advantage of warranty coverage, you must provide a copy of your purchase receipt or proof of purchase.
A replacement Throttle Bong or part thereof assumes the remaining warranty of the original Throttle Bong purchase or 180 days from the date of replacement or repair, whichever is longer.
What do you have to do?
To obtain warranty service, you must first contact us via an email sent to email@example.com with a brief description of your problem, pictures of your problem, AND a proof of purchase. From there, we will determine the most appropriate solution for you and the next step towards getting you back in the game.
If you have any questions or concerns regarding your Throttle Bong and/or your warranty coverage. Please do not hesitate to contact us at firstname.lastname@example.org. We are here to help!